About US
Our Vision
At Arca Health, we believe that exceptional care is more than meeting medical needs—it’s about supporting health, wellbeing, and quality of life in every way. Our dedicated team of registered nurses and highly skilled healthcare assistants provide compassionate, proactive, and quality-assured support in the comfort and safety of your own home.
Our care is much more than nursing. It's about the health and well being as well as safety for our service user.
Our Core values include:
- Person Centred Care: We place our service users at the heart of everything we do. Care plans are tailored to individual needs, with each person fully involved in deciding how their care is delivered.
- Dignity and respect: Our service users are always treated with dignity and respect, allowing them to make choices that are in their best interests and maintain their independence in a way that promotes health and wellbeing.
- Safe and Responsive Care: Your safety and peace of mind matter most. We listen to your feedback and adapt your care to make sure you always feel supported.
Our services are available 24 hours a day, 7 days a week. Our offices are open 8.30am to 6pm Monday to Friday. But we also have a robust, proactive out of hours service, ensuring there is always someone available to answer your call and resolve your queries.